Useful details for your stay

Apartments at Residence Lagorai are available from 4 pm on the day of arrival and check out is by 9:30 am on the day of departure.

Upon arrival, guests of Residence Lagorai are required to pay a €150 deposit along with any outstanding balance. This deposit will be refunded at the end of the stay, following the return of keys and a staff inspection of the apartment.

 In case of cancellation:

• Up to 4 days before arrival, cancellation is free of charge       
• For cancellations with less than 4 days' notice, the penalty is 30% of the amount due, recoverable as a deposit for stays to be used within one year 
• After arrival, in case of a departure earlier than the check-out date fixed at the time of booking, there is no reimbursement of unused nights
• Different conditions are in force in case of deposit payment 

On arrival, the balance can be settled by cash, ATM, cheque or credit card (Visa or Mastercard).

The reception desk is open from 8 am to 11 am and from 4:30 pm to 8 pm.

The covered, heated pool can be used with a swimming cap and is monitored by a professional lifeguard. You can use it daily from 3 pm to 8 pm, and on Saturdays from 4 pm. (hours may vary during the low season). In July and August, the pool is also open in the mornings from 10 am to 12 noon. Swimming caps can be purchased at the pool for €3, and water wings and goggles are available for €8.

The spa features a sauna, Turkish bath, and a small relaxation area. Access is for guests over 16 years old, available from 3 pm to 8 pm (hours may vary during the low season). 

Access to the gym is allowed between 9 am and 8 pm. It is equipped with various state-of-the-art machines.

The playroom and baby room are open from 9 am to 10 pm.

By paying an additional fee of €10 per day, you can accommodate an extra child in the apartment over the standard number of beds. The child must not exceed 2 years of age.

Upon request, and for an additional fee of €10 per day, you may bring your pet with you on holiday. The maximum number of animals per apartment is two.

If you wish to receive an extra change of towels and have the staff clean the bathroom and floors before the end of your stay, the service charge is €50 for one-room and two-room apartments and €70 for three-room apartments.

You can use the washing machine (with detergent) and dryer for €5 per wash or drying cycle. The use of ironing board and iron, on the other hand, is free of charge.

At a cost of € 10 per day, guests can park their car in the covered garage, to be booked in advance of arrival.

Strollers and baby backpacks are available for rent at a cost of €10 per day.

For those who wish, upon payment of €8 and security deposit of €25, you can rent a bathrobe – handy both to access the sauna and to keep in your apartment.